Policies & Info

Whole Body HealthCare And Wellness LLC ®

• New Therapy clients: Please allow 2 hours for your appointment due to health consultation, paperwork and then therapy following. If you are in a rush- PLEASE let Dr. Hartman know in advance.
• Lateness: You need to arrive 10 minutes before your scheduled time. If you are running late you need to call Dr. Hartman. Depending on how late you’re running, Dr. Hartman reserves the right to deduct time from your scheduled appointment and/or cancel your appointment w/a $30 charge. Sorry but it is not fair to Dr. Hartman, and other patients /therapy clients if you are running behind.
• Returned Checks: There is a charge of $25.00 for all returned checks. This also includes the original amount that wasn’t paid and any bank fees. If your check bounces a second time, you will be required to pay $50 fee, bank fees, the amount that wasn’t paid and pay with cash from there after.
• Delinquent payment:  Will result in a charge of $10 per day starting with the day of your scheduled         appointment and continuing each day until payment is received.  As with any business payment is due at the time of your scheduled appointment -NO exceptions. You cannot go anywhere to render a service without payment!
• Cancellation Fee:  Any missed appointment without a day before notice given in the time frame allowed with reminders will result in a fee of $45!  It is appreciated and considerate to cancel ahead of time and would allow someone else the opportunity to get in.  During specials a FULL price charge will be made for last minute/day of cancellations while the special is running -due to the low price drop & not being able to fill them with last min cancellations. This includes no call no shows.

Questions or concerns please contact Dr. Hartman 765-860-2144